Privacy Policy
Privacy Policy
Effective Date: April 2026
PepGen Lab LLC ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit pepgenlab.com or purchase our products.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact customer support, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party providers)
- Account login credentials
Usage Information
We automatically collect information about how you interact with our website, including IP address, browser type, device information, pages visited, referral URLs, and timestamps.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, remember preferences, and collect anonymized analytics data.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about orders, support requests, and inquiries
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory obligations
- Send product updates or promotional communications where consent has been provided
3. Information Sharing & Disclosure
We do not sell or rent your personal information. Data may be shared only with:
- Service Providers (payment processors, shipping carriers, IT and marketing partners)
- Legal Authorities when required by law or to protect rights and safety
- Business Transfers in the event of a merger, acquisition, or asset sale
All third parties are contractually required to protect your data.
4. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. While we take reasonable measures, no system can guarantee absolute security.
5. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access or correct your personal data
- Request deletion or restriction of processing
- Object to certain data uses
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us using the details below.
6. Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.
7. International Data Transfers
Your data may be processed or stored outside your country of residence. When this occurs, appropriate safeguards are applied in accordance with applicable data protection laws.
8. Children's Privacy
Our website and products are not intended for individuals under 21 years of age, and we do not knowingly collect personal data from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email or website notice.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact:
contact@pepgenlab.com
By using pepgenlab.com, you acknowledge that you have read and agree to this Privacy Policy.
Disclaimer
Peptide Products sold by Pepgen Lab LLC are for laboratory research use only and are not intended for human or animal consumption, medical, cosmetic, or household purposes. No products sold by Pepgen Lab LLC are drugs, supplements, or foods as defined by U.S. law.
Information about Peptides on this website is for educational purposes only and does not constitute medical advice.
Our Peptide products are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
By purchasing our Peptides, you confirm professional qualification and accept responsibility for proper use, storage, and handling. Misuse may result in ban or notification to authorities.